For international orders we ship via Fedex or UPS. For North American orders we ship via Canada Post, UPS or private courier service.
Shipping & Processing times are as follows:
The processing time for orders is 3-5 business days. After that, delivery time within Canada is 3-6 days and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Canada Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited Canada.
What Methods of Payment do you Accept?
We accept Interact Email Transfer, Paypal, MasterCard, Visa and American Express.
What if an item is defective or is not what I ordered?
In the rare case that your shipment contains a defective item or we accidentally sent you the wrong item, we will ship you a replacement at no charge along with a return mailer prepaid with our companies address. Please include all original packaging and attach a brief note explaining the defect, or indicate on your receipt the item shipped in error. Once we have confirmed you have shipped back the defected/wrong garment then we will ship out the replacement.
We do not accept returns or process refunds. If for any reason you are not fully satisfied with your purchase, you may exchange the item for another garment or store credit. All sale items are final.
RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:
OUR RETURN ADDRESS IS:
307-264 Queens Quay West
*This is not a physical retail location.
BANDAGE GARMENT SIZE CHART
BODYCON GARMENTS, GOWNS, TOPS SIZE CHART